Returns & Refunds
At Holy Motion, we want every order to be a blessing. Because each item is made specifically for your order, we ask that you carefully review your order details before completing your purchase.
If something isn't right, we're committed to treating every situation with honesty, fairness, and integrity.
Returns
Returns are accepted for eligible items within 14 days of delivery. Items must be returned in their original, unused condition.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.
Please include:
Refunds
Once your returned item has been received and inspected, we'll carefully review the situation and provide a fair resolution, which may include a partial refund.
Approved refunds will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process the refund after it has been approved.
Order Cancellations
Orders may only be canceled before production begins. Once production has started, orders cannot be canceled or changed.
If you have any questions or concerns about your order, please contact us. We're grateful for the opportunity to serve you and appreciate your support of Holy Motion.